FAQs

Request a Moving Quote



    Request a Moving Quote



      Frequently Asked Moving and Storage Questions

      Have questions about your moving or storage needs but don’t know where to start? At Callaghan’s Moving Services Inc., we want to make your moving and storage experience as smooth as possible. Read below for some common questions our customers frequently ask us. If you don’t see your questions listed, contact us here for further assistance or to address your concerns. Our representatives are here for you!

      Moving and storage FAQ for Illinois and Indiana.

      Choosing Us as Your Local or Long Distance Mover

      Callaghan’s Moving Services offers a wide range of moving services including residential moves, office relocations, local moves, long-distance moves and international moves. We also offer packing and unpacking services, storage solutions, and transportation for specialty items.

      Callaghan’s Moving Services stands out from other moving companies with our reliable and efficient moving solutions, our personalized approach used to meet each customer’s unique needs, and our long-standing commitment to exceptional customer service. Our experienced team, attention to detail and dedication to customer satisfaction make us the preferred choice for residential and commercial moves in the region and beyond.

      You can contact Callaghan’s Moving Services customer support staff or complete the online form on our website to request a quote for your move. You will receive a customized price from a representative that takes into account all the requirements of your move.

      We recommend giving Callaghan’s Moving Services at least 4–6 weeks notice before your move, especially if you’re planning a long distance or international move. However, we understand that sometimes moves happen unexpectedly, and we will do our best to accommodate your needs.

      Planning for a Move

      The first step in your moving process is to determine your moving needs. Start by researching local, national and long-distance or international moving companies, and ask friends or family for any recommendations they might have. Investigate the companies you research or hear about with the Better Business Bureau, and check their online reviews.

      Choosing the right moving company comes down to service, price and efficiency. You want a moving company that offers a variety of packages that can be tailored to your specific needs, and at a competitive price. Ensure you work with a company that prioritizes safety and efficiency, is properly licensed, and communicates effectively with you and attends to your needs.

      If you’re not dealing with a last-minute move, try to provide moving companies with as much notice as possible, especially during the peak moving season (May–September). Six weeks is usually a reasonable amount of time. This allows you and the company to coordinate your in-person estimate, and gives you enough time to make an informed decision. Try to have your decision made at least four weeks before your moving date.

      Your moving specialist will arrive at your home to visually survey all of your items, and may look in cabinets, drawers, and under beds to accurately calculate the number and weight of items. If you are getting rid of anything (especially bulky items) before a move, make sure to make a note of that. Essentially, if you don’t plan to move it, get rid of it! Ensure that your house is organized, and that everything is visible for your specialist to accurately estimate the cost of your move. After the visual survey is complete, your moving specialist will calculate the weight, packing costs (if you choose a full-service company), and any other applicable charges related to your move.

      Absolutely! Our team of professional movers is trained to handle specialty items and fragile belongings with the utmost care. We have the necessary expertise and equipment to ensure the safe transportation of your valuable possessions.

      We understand the importance of punctuality and timeliness in the moving process. Our team meticulously plans each move and considers all logistics factors involved. We strive to complete your move efficiently, arriving at the scheduled time with minimal disruption to your schedule.

      Make sure that anything you don’t intend to take with you has already been cleaned out of your home. If you need to set aside items before your move, we provide secure storage solutions to keep them safe until you’re ready. If using our packing services, make sure your things are clean, organized and easily accessible to make things go as swiftly and efficiently as possible. If you have packed up yourself, have everything ready to go and in an easily accessible place. Make sure all children and pets are kept calm in a safe area to prevent them from disrupting the movers as they work.

      An inventory is a detailed listing of your household items. It should also include the condition of the items at the time of the move. On moving day, your driver will inventory your shipment as it is loaded and record the condition of each visible item (such as a sofa), box or crate. Make sure to double-check the inventory to ensure it’s correct, and that nothing is missing. Note that when items are not visible to the driver (as they are securely packed in boxes), they will be marked accordingly.           

      Upon delivery, this inventory should be cross-checked by you and the driver. Make sure to note any discrepancies in condition and point out the damage to your driver. At Callaghan’s Moving Services, we work with only the most dependable and experienced drivers.

      Packing for Your Move

      Yes, Callaghan’s Moving Services can provide packing materials for your move, including boxes, tape, bubble wrap and packing paper. We also offer packing services for those who prefer to have professionals handle the packing process.

      Yes, we offer full packing and unpacking services to make your move as stress-free as possible. Our team will carefully pack all of your belongings using high-quality packing materials and will unpack them at your new home or office.

      If you’re bringing large appliances, such as washers, dryers or refrigerators, ensure they’re disconnected and that washers have stabilizers installed. Your estimator can also help you to understand how these items will be moved safely. Most moving companies have practices that will ensure that your appliances are stabilized and packed safely.

      If you are packing items of extraordinary value, like jewelry, money or valuable collections, make sure your moving specialist is aware of this in advance. It is recommended that you keep any irreplaceable or expensive items with you on moving day to ease stress and ensure their safety.

      Every mover has different procedures to follow regarding high-value items. Talk to your moving specialist for a complete explanation of their company’s process.

      Although we take every precaution to ensure the safety of your belongings, accidents can happen. In the unlikely event that something is damaged during the move, we have a comprehensive insurance policy to cover such damage. We will work with you to quickly resolve any issues, and ensure that you are satisfied with the outcome.

      Schedule Your Move or Reach Out With Questions

      For additional questions about moving or storage, the team at Callaghan’s Moving Services is always happy to help. When you’re ready, give us a call at (708) 529-9797 or request your free moving quote online.  We look forward to making your next move smooth and stress-free from start to finish.

      Request a Moving Quote



        Request a Moving Quote



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